Terms and Conditions
Company Name: Gogrowth Labs private limited (“we,” “our,” or “the Agency”)
Client: (“you,” “your,” or “the Client”)
By engaging our services, you (“the Client”) agree to the following terms and conditions. Please read them carefully before proceeding.
1. Scope of Services
The Agency provides digital marketing services, including but not limited to:
Social Media Marketing
Search Engine Optimization (SEO)
Pay-Per-Click (PPC) Advertising
Branding and Creative Services
Website Design and Development
Email Marketing and Automations
The specific deliverables and timelines are defined in your signed proposal or agreement.
2. Payment Terms
All payments must be made in advance unless otherwise stated in writing.
Campaigns or projects will commence only after the initial payment is received.
Invoices are due immediately upon receipt unless specified otherwise.
3. Refund & Cancellation Policy
No Refund Policy: Once a service term has been initiated, executed, or completed (partially or fully), no refunds will be issued under any circumstance.
This applies to retainers, campaign fees, ad spends, or any other service-related charges.
Refunds are not applicable for dissatisfaction due to subjective factors (e.g., design preferences, creative style, or campaign performance metrics outside our control).
If a project is canceled before commencement, only unutilized funds (excluding administrative and setup fees) may be refunded, at the Agency’s discretion.
4. Client Responsibilities
The Client agrees to:
Provide all necessary access, materials, and approvals in a timely manner.
Ensure all information shared with the Agency is accurate and complete.
Understand that delays in providing content, access, or feedback may affect timelines and outcomes.
5. Performance Disclaimer
The Agency does not guarantee specific outcomes such as sales volume, leads, or rankings.
Marketing performance depends on multiple external factors including platform algorithms, competition, audience behavior, and market dynamics.
6. Intellectual Property
All content, creative assets, and strategies developed by the Agency remain the property of the Agency until full payment is received.
Upon full payment, ownership of final deliverables transfers to the Client unless otherwise stated.
7. Confidentiality
Both parties agree to maintain confidentiality of all shared information, strategies, and business data.
8. Limitation of Liability
The Agency will not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, data loss, or business interruption.
9. Termination
Either party may terminate the agreement with 30 days’ written notice.
All pending invoices and commitments for the ongoing term remain payable in full.
Work completed up to the termination date will be billed and must be paid in full.
10. Disclaimer
All insights, recommendations, and data provided through the GoGrowth Dashboard are for informational and consulting purposes only. While we strive to deliver accurate and valuable guidance, any actions or decisions based on this information are taken at your own discretion and risk. GoGrowth and its team are not liable for any direct or indirect financial losses, damages, or outcomes resulting from the implementation of strategies or suggestions provided through the platform.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and disputes will be subject to the jurisdiction of courts in Bangalore, Karnataka.
12. Acceptance
By engaging our services or making any payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.